Damaged, defective or wrong item
If your item arrives damaged, defective or wrong, email us within 14 days of delivery with a photo. We will send a replacement or a refund at no cost to you.
Change of mind
Contact us within 14 days of delivery. Items must be unused and in their original packaging. Return shipping is paid by the customer, and we will send you the return address.
Refunds
Approved refunds are issued to the original payment method within 5 to 10 business days.
Lost package
If tracking shows no movement for 30 days, contact us and we will resend your order or refund it.
Contact
Email nataliacennon@gmail.com with your order number.